PRIVACY POLICY

OF “INOX R” LTD

“INOX R” LTD respects the privacy of its customers and website visitors. This policy explains how we process information obtained through our website https://inox-r.com/.

1. DATA CONTROLLER INFORMATION

  • Name: “INOX R” LTD

  • UIC (EIK): 202795243

  • Address: 47 Malina Str., Vrabnitsa District, Voluyak Village, Sofia, Bulgaria

  • Email: office@inox-r.com

2. WHAT DATA DO WE COLLECT THROUGH THE WEBSITE?

A. Information from the Contact Form

When you contact us via the inquiry form, we collect:

  • Name: so we know how to address you.

  • Phone and Email: to respond to your inquiry or provide a quote.

  • Type of Service and Inquiry: information you voluntarily share with us so we can prepare an adequate proposal.

B. Automatically Collected Data (Cookies and Analytics)

We use analytical tools to improve the performance of the site:

  • Google Analytics: Helps us understand how visitors use the site (which pages they visit, how much time they spend on them). The data is anonymized and does not allow us to identify you as an individual.

  • Google Search Console: Used to monitor the site’s presence in Google search results and for technical optimization.

3. PURPOSES OF PROCESSING

We process your data solely for:

  1. Responding to inquiries: Taking steps at your initiative to conclude a service contract.

  2. Statistical purposes: Analysis of website traffic and functionality through cookies.

4. LEGAL BASIS

  • Pre-contractual relations: Processing the data from the contact form is necessary to prepare an offer for you.

  • Legitimate interest: To improve our online business and website security.

5. DATA RETENTION PERIOD

  • Data from inquiries that did not lead to a contract is deleted after 6 months.

  • Data in Google Analytics is stored according to Google’s standard settings (usually 14 or 26 months).

6. DISCLOSURE TO THIRD PARTIES

We do not sell your data. It may only be accessible to:

  • IT support for the website.

  • Google LLC (within the framework of Analytics and Search Console services), in compliance with the EU-U.S. Data Privacy Framework.

7. YOUR RIGHTS

You have the right to access, rectification, erasure (the “right to be forgotten”), or restriction of processing of your data. You may also object to the use of cookies through your browser settings.

For questions regarding your data, please contact us at: office@inox-r.com.

8. SUPERVISORY AUTHORITY

Commission for Personal Data Protection (CPDP)

Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592

Website: www.cpdp.bg

COOKIE POLICY

of “INOX R” LTD

In order for the website https://inox-r.com/ to work correctly and to analyze our traffic, we use “cookies”.

1. WHAT ARE COOKIES?

These are small text files stored on your device (computer or mobile device) when you visit our website. They allow us to recognize your browser on your next visit.

2. WHAT TYPES OF COOKIES DO WE USE?

Cookie Type Description Retention Period
Necessary These cookies are critical for the functioning of the site (e.g., security). Until the browser is closed (Session)
Analytical (Google Analytics) They help us understand how you navigate the site, showing us popular pages and errors. From 24 hours up to 2 years
Functional Allow the site to remember your choices (such as language or settings). Persistent

3. GOOGLE ANALYTICS AND YOUR PRIVACY

We use Google Analytics to analyze traffic. Important information:

  • Data is anonymized (IP masking), so Google does not see your full IP address.

  • Information is transferred to Google servers and used only for statistical reports on our site’s performance.

  • You can completely disable tracking by Google Analytics by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout.

4. HOW TO CONTROL COOKIES?

Most browsers are set to accept cookies by default. However, you can delete or refuse them through your browser settings:

  • Google Chrome : https://support.google.com/chrome/answer/95647

  • Mozilla Firefox : https://support.mozilla.org/bg/kb/%D0%B1%D0%B8%D1%81%D0%BA%D0%B2%D0%B8%D1%82%D0%BA%D0%B8-%D0%B8%D0%BD%D1%84%D0%BE%D1%80%D0%BC%D0%B0%D1%86%D0%B8%D1%8F-%D1%81%D0%B0%D0%B9%D1%82%D0%BE%D0%B2%D0%B5-%D1%81%D1%8A%D1%85%D1%80%D0%B0%D0%BD%D0%B5%D0%BD%D0%B8%D0%B5-%D0%BD%D0%B0-%D0%B2%D0%B0%D1%88%D0%B8%D1%8F-%D0%BA%D0%BE%D0%BC%D0%BF%D1%8E%D1%82%D1%8A%D1%80

  • Microsoft Edge : https://www.google.com/search?q=https://support.microsoft.com/bg-bg/help/4468242/microsoft-edge-browsing-data-and-privacy

Note: If you disable all cookies, some features of our site may not work correctly.